Refund & Return Policy

Every item at Everjaded is custom-printed to order specifically for you. Because all products are manufactured on demand through our UK printing partners, we do not accept returns or exchanges for change of mind, incorrect size selection, or general buyer's remorse.

Damaged, Faulty, or Incorrect Items

We take great pride in quality control. In accordance with your statutory rights under the Consumer Rights Act 2015, if your item arrives damaged, faulty, or with a printing error, we will provide a replacement or issue a full refund at no extra cost to you.

If there is an issue with your order, please notify us within 14 days of delivery at hello@everjaded.com with the following details:

• Your order number
• A brief description of the fault
• Clear photographs demonstrating the damage, print flaw, or incorrect item

Once verified, we will arrange for a replacement to be printed and dispatched immediately, or process a full refund to your original payment method.

Address Errors & Unclaimed Parcels

Please double-check your delivery address prior to completing checkout. If a parcel is returned to our fulfilment facilities due to an incorrect address supplied at checkout or failure to collect from a local courier depot, you will be responsible for the cost of re-shipping the item.